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Progressive Discipline in the Workplace

  I am always amazed at the many different ways in which management is carried out within small and medium sized organizations.  It’s not the fact that most of these companies do not rely on Policy & Procedure to develop a solid foundation for their organization, it’s the amount of emotion that managers bring into the management process. Emotions in business almost immediately take away from the issue causing the emotion, especially in a disciplinary issue.  The emotions range from anger and sadness to confusion and dismay; if there ever was a...

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How to Avoid Giving Away Work

  How to avoid giving away work that you should be billing for to prospective clients is a very delicate business. In the small business field, it is an aspect of the sales cycle that everyone must experience and learn from. As a business owner, you want to demonstrate thorough knowledge and expertise in your particular field; however, from time to time this can turn into giving away work. Your consultation will always lead the client to critically analyze you in the first meeting, because they are trying to determine...

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Hold Your Professional Service Organizations Accountable

  Small businesses struggle to post profits but they are not alone. Professional Service Organizations like the Chamber Of Commerce, Better Business Bureau, and others are feeling the squeeze on small business. The Chamber of Commerce and Better Business Bureau, along with many others, must invent new and unique services to keep their members happy. That way those members will maintain their status and the organizations can collect their fees; our advice is to make sure the services you’re getting meet or exceed your policy for profitable associations, in other words these organizations should help your bottom line in...

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Could You be Using Knock Off Products at Your Customer Location?

  Most of us do not think about who owns the intellectual property of the products and materials we use in our daily lives. But the truth is, patent infringement and the manufacture and distribution of knock off products is a crime against the inventor, the manufacturer, licensed distributors and installation companies, as well as the end users. In addition, you could potentially be endangering the public and property by not using proper materials and/or procedures designed for the patented product. This unethical and illegal practice could result in a failure that creates safety issues for the public. Knock...

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